Managed IT Services
What are Managed IT Services?
Managed IT Services allow small and medium sized businesses to outsource their IT needs in a cost effective way. Hiring IT staff or building an in-house IT support department takes time and a lot of money. Hired personnel need to be managed and paid wages and benefits. On top of that, how do you really know that they are doing what is best for your company?
Managed IT services cut overhead costs related to IT support and simplify IT operations for busy business owners. With IT HealthTech, you can have an enterprise level IT department at your fingertips for a flat-rate monthly cost.
• Help Desk Services
• Ticketing System
• Onsite and Remote Support
• Asset Management Tracking
• Server Design Upgrades/Maintenance
• Backups System
• Network Security
• Network Monitoring
• High Availability (HA)
• Disaster Recovery
Managed IT Services Overview
Remote Monitoring & Maintenance: Never again worry about maintenance, security or performance of your systems. We optimize, secure and monitor your systems continuously using best in class solutions. Anti-virus, malware protection, identity protection, server monitoring, its all included.
24×7 Help Desk on Demand: We’re available 24×7 via phone or chat. Whether you’re locked out of your email, need help with an error message or anything in between – no problem is too large or small for our certified team to tackle. Support is unlimited so you’ll never have to worry about overages. 100% American tech support available by chat or phone.
Data Protection: Our data protection services provide continuous backup of your servers and workstations. Quickly recover files or an entire system in under 1 hour guaranteed.
Tech Vendor Management: We will act as your go between for all things IT related. Think about how much time you can free up by only having one representative to call for all of your business technology. We deal with all Internet & phone carriers, website hosting companies, computer & server manufacturers, printer manufacturers, software vendors and anything else you can think of.
IT Consulting & Management: Beyond supporting and managing your IT, our team also helps you plan for the future with our free road map service. We act as your internal IT manager to help you make technology decisions with confidence. Unlimited consulting is included in our managed IT service plans.